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Reliability and Performance

Our team is always working to ensure the servers and facilities are optimised for your needs and ensure that the platform is always available backed up by 24/7 support.

We also work to give you every performance enhancement available and currently offer:

  • Persistent Connections, removing the need to connect/disconnect to send and receive messages
  • Submitting 1 message to up to 10 numbers at once for expediency and efficiency
  • GSM encoding client-side so the servers can send your messages immediately without additional processing
  • Pipelining so multiple requests can be sent out without waiting for individual responses
  • Short parameter names for bandwidth conservation
  • Delivery receipts and incoming messages delivered in blocks of up to 100 for efficiency

We would like to remind you that there are other external factors which may impact performance over which we have no control. These include:

  • The bandwidth/speed of your connection to the server
  • Network issues with individual mobile operators/operator peak time delays
  • Server load on your system

Please also view the article on Reliability of SMS.